Everything in our shop is made to order by our print partner, Printful. Because each item is produced individually when you buy it, we can’t accept returns or exchanges for a change of mind, the wrong size, or the wrong color. Please check the size and color details on the product page before ordering.
If something arrives damaged, defective, or misprinted
We’ll make it right. Email us at jason@stephaniecooksforacrowd.com within 30 days of receiving your order with a clear photo showing the problem, and we’ll send a replacement or issue a refund.
You don’t need to ship the item back to us.
If your package doesn’t arrive
Contact us within 30 days of the estimated delivery date and we’ll open a claim.
Wrong or incomplete address
If the address you provide is incomplete and the package is returned to our fulfillment partner, we’ll reach out to arrange reshipment. Reshipping costs may apply.
Refunds
Approved refunds go back to your original payment method. Depending on your bank, it may take a few business days to appear.
Questions
Email jason@stephaniecooksforacrowd.com. A real person reads it.
